TERMS AND CONDITIONS

Do's & Dont's

Below are the terms and conditions of hire of inflatables and soft play equipment and are based on the standards set out by the Health and Safety Executive. Please read these carefully. Acknowledgement and acceptance of these terms and conditions will be required prior to hire.

It is the responsibility of the person/s hiring the equipment to ensure that all the reasonable steps are taken to avoid injury or cause damage to the equipment. Please ensure that the safety instructions are followed.

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GiggleKids & Co are here to make sure your children have an enjoyable, memorable and safe time. With our £5 million public liability insurance, to cover any event, we offer a professional and personal service that will make your day hassle-free. We can provide you with a range of inflatables, soft play, catering, décor and cakes to give you a day to remember.

When you make a booking with us, you are agreeing to our full terms of hire and disclaimer. Sorry no exceptions and no excuses.

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Disclaimer legally bound:

1. Deposits:  £10 deposit is required to secure your booking. All pre-paid deposits for bookings will not be refunded if you cancel. The deposit will be lost for us holding your product from someone else booking it on the date you requested along with our admin fee and having to re hire/loss of hire.
   
   

2. The remaining balance is due 7 days prior to hire.
   
   

3. If you cancel with less than 48 hours’ notice of the hire, then 100% of your full payment will be kept. After all we would of lost a hire for holding the item/s for you!
   
   

4. If you cancel on our arrival you will be liable to us for 100% of the full payment.
   
   

5. On our arrival if we have to cancel your booking for any genuine reason, (i.e if garden/hall is not big enough, includes castle not fitting, you double booked, changed your mind, unfit garden, forgot to cancel etc), 100% of your full payment will be kept for loss of hire, loss of travel time, admin and delivery costs.
   
   

6. Rain 'On The Morning Only' Cancellation: If raining, you can phone to cancel your booking on the morning, before your equipment arrives. You will not be charged for the hire and will receive a refund (excluding £10 deposit). Note; it has to be raining and not just expected as we all know the weather can change from day to day prior.
   
   

7. If you go ahead with your hire, we would not be held responsible due to bad weather as this can change throughout the day.
   
   

8. Full Payments: When you have pre-paid in full and need to cancel before 48 hours of your hire. We will be happy to transfer your payment to a future date or give you a refund once deducting a 20% cancellation fee.
   
   

9. Management will have the final decision.

FULL TERMS AND CONDITIONS

To download a full copy of our terms and conditions please click here.